{"product_id":"dealing-with-difficult-people-fast-effective-strategies-for-handling-problem-people","title":"Dealing With Difficult People: Fast, Effective Strategies For Handling Problem People","description":"\u003ch2\u003e\u003cstrong\u003eDealing with Difficult People: Fast, Effective Strategies for Handling Problem People\u003c\/strong\u003e\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003eDescription \u0026amp; Features:\u003c\/strong\u003e\u003cbr\u003eLearn how to navigate the bullies, manipulators and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations and keep your cool.\u003cbr\u003e\u003cbr\u003eBy understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person. This 5th edition of the bestselling Dealing with Difficult People features practical exercises, useful templates and top tips you need to get the best out of the worst, including how to deal with difficult customers, dealing with difficult people in the digital sphere, advice on beating bullies at their own game and how to deal with a boss who drives you barmy.\u003cbr\u003e\u003cbr\u003eThe Creating Success series of books...\u003cbr\u003eUnlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eDimensions :\u003c\/strong\u003e 14.0 x 1.2 x 21.1 cm\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 9781398606159\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 168\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003ePublication Date:\u003c\/strong\u003e 2022-07-26\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eRelease Date:\u003c\/strong\u003e 2022-07-26\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eLegal Disclaimer:\u003c\/strong\u003e Product images are for illustrative purposes only. Images\/packaging\/ labels may vary from time to time due to changes made by the manufacturer's manufacturing batch and location. \u003c\/p\u003e","brand":"Dista","offers":[{"title":"Paperback","offer_id":49611629789423,"sku":"1398606154","price":34.98,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0805\/5177\/2399\/files\/7108T-leyZL.jpg?v=1780045910","url":"https:\/\/5ncjz1-5s.myshopify.com\/products\/dealing-with-difficult-people-fast-effective-strategies-for-handling-problem-people","provider":"Zkart","version":"1.0","type":"link"}